https://podcasts.google.com/feed/aHR0cHM6Ly9mZWVkcy5jYXB0aXZhdGUuZm0va2ktdW5kLWRhbm4v Neukundenfokus ist das Teuerste, was du machen kannst- Im Interview Salespower Gründer Dominik Biss, - 15 Minutes Customer Obsession
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Episode 68

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Published on:

27th Oct 2022

Neukunden ist das Teuerste, was du fokussieren kannst- Im Interview Salespower Gründer Dominik Biss,

Welche Bedeutung hat Online Marketing UND noch wichtiger: WIE stelle ich es richtig an? Wie erziele ich Umsatz mit Bestandskunden und wie komme ich an Neue?

Um diese und noch mehr Fragen zu beantworten habe ich mir DEN SALESEXPERTEN Deutschlands eingeladen, der kometenartig bekannten Unternehmern wie Slatco Sterzenbach oder Damien Richter zu Erfolg auch in der Krrise bringt.

Dominik Biss - Führender Experte für den Aufbau und Skalierung großer Personenmarken im deutschsprachigen Raum und Co-Founder von SalesPower. Es geht um Marketing, Vertrieb und Unternehmensentwicklung bis zum unternehmerischen Mindset mit dem Kunden im Zentrum.

In den letzten 6 Jahren war er einer der führenden Background-Performer hinter großen Marken.

Stay tuned for your customer service 🚀

EXECUTIVE WORKSHOP/ in Barcelona

Briefing Customer Executive Modus 2022, Rhetorik meets Customer Experience mit Dr. Stefan Wachtel Mehr Info unter 🔽 :

www.customer-experience-now.com

Buch dein ServiceSells-Seminar für deine Team!

→ Melde Dich an für ein kostenloses CX Beratungsgespräch: https://calendly.com/amelungandpartners/30min?month=2022-01

→ Melde dich hier für den CX Newsletter ( DEUTSCH) an: https://en.amelung-partners.com/kontakt

→ Melde dich hier für den CX Newsletter (ENGLISCH) an: https://www.linkedin.com/pulse/welcome-cx-tuning-hacks-2022-peggy-amelung-laurenzana/

→Folge mir auf Instagram https://www.instagram.com/amelungandpartners/

→Folge mir auf Twitter https://twitter.com/amelungpartners

→Schick deine Fragen und Themen, die dich rund um CX bewegen mir bitte gern an:

📩 : peggy@amelung-partners.com

  • 👉Service-Check UP
  • Customer Experience Coaching
  • Life-Style-Service-Konzepte
  • CX Seminare-Online & Live vor Ort

Kontakt Dominik Biss:

LINKEDIN https://www.linkedin.com/in/dominik-biss/

INSTAGRAM: https://www.instagram.com/dominik_biss/

WEBPAGE: www.salespower.io

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About the Podcast

15 Minutes Customer Obsession
Human Connection Is the Strategy.
You have read the books. Attended the conferences. Mapped the customer journey. Trained the team. And something still feels like it is not quite working.

This podcast is the honest explanation for why.

15 Minutes Customer Obsession is hosted by Peggy Amelung — Integral Coach, founder of the GHX™ (Genuine Human Xperience) Framework, and alumna of Ritz-Carlton and Bvlgari Hotels. Each episode takes one question most CX and leadership content refuses to ask: not what great organisations do differently, but who their leaders have become.

After 157 German-language episodes and 20 years inside the world's most demanding service environments, Peggy has arrived at one conclusion that changes everything:

The quality of human experience you can create for another person is a direct function of what you have developed within yourself. You cannot give what you have not grown.

This is not a metaphor. It is the mechanism behind every CX programme that fails, every culture initiative that doesn't stick, and every leader who does everything right — and still cannot produce genuine human connection in their organisation.

If you have ever thought "we train our people, and nothing actually changes" — you are not missing a better training programme. You are missing the developmental understanding of what is upstream of genuine service. That is what this podcast is about.

Every Tuesday, in 15 minutes: one interior insight, one business consequence, one thing that shifts how you see your team, your customers, and your own leadership.

New listener? Start with Episode 1: Get to know the six pillars of GHX and get closer epsiode by episode to yourself and the menaing of genuine human connection. The closer you are to yourself, the closer you can be to your customer. Fifteen minutes that will reframe everything you thought you knew about customer experience.

AI is great. But humanity is the driving force.
See you next Tuesday. Peggy.

About your host

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Peggy Amelung